What is a Guardsman Service Plan

 

The Guardsman Service Plan is a 5 year care plan for your new furniture. It takes care of stains, whether it’s a spilt cup of tea or coffee, or more cosmetic damage such as a scuff or scratch from a sharp object.

How Does the Guardsman Service Plan Work?

  • 5 year service plan for stains / cosmetic damage.
  • Simply report the damage as soon as it happens by calling our customer support team on 0185 080 4028 and let us take care of the issue.
  • Our expert technicians will be on hand to remove the stain or repair the damage.
  • If we can’t fix the damage, we will replace the affected part or individual item.

What Does the Service Plan Include?

  • Stains, such as a spilt cup of tea or coffee
  • Stains such as dye transferred from another material, for example jeans
  • Cosmetic damage, such as rips, tears and burns
  • Scratches and scuffs
Leather Scratch

Leather Scratch

Nail Varnish

Nail Varnish

Leather Scuff

Leather Scuff

Red Wine Stain

Red Wine Stain

If you are purchasing recliner furniture, you can also purchase an additional recliner and headrest mechanism plan which includes:

  • Breaking or bending of the recliner or headrest mechanisms
  • Reclining motor
  • Cabling and transformer
  • Handle or switch

Some damage isn’t included in the service plan:

  • Damage to the structure of your furniture (apart from the recliner if included in the plan)
  • General wear and tear of the item
  • Odours


For more information, click here.

It is important to note that this is a care plan, not a guarantee, or an insurance policy.

*Exclusions apply. For full T&Cs, visit http://guardsmaneurope.com/service-plan

*This care plan cannot be added after delivery.